The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.
General job duties may include the development of procedures, guidelines, job aids, training materials, and project documentation. Work directly with subject matter experts, end users, and other staff members to understand the direction of the documentation. May work with HTML and web based software tools.
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