MindTickle

Product Writer

A bit about MindTickle:

MindTickle is a category-creating and leading Sales Readiness software platform. We are bringing a paradigm shift in how sales teams are prepared on their tasks and message to deliver business outcomes by digitizing capability and behavior development in a data-driven, social and gamified manner. Our mission is to enable revenue and brand leaders in every customer-obsessed organization to achieve high standards in customer readiness. Our vision is to build an intelligent and autonomous readiness platform. We have over 180 customers all over the globe in tech, financial services, and health sciences. Some of our marquee customers include Linkedin, AWS, WeWork, GSK, Service Now, Farmers, Dexcom, MongoDB, and Nutanix. Most of our customers are innovators and are passionately committed to the transformation in this space. MindTickle is Series B funded and growing more than 100% every year. It is a 250+ people team with 150+ people in the product and engineering to fuel the innovation.

Job Description:

MindTickle is looking for an experienced Product / UX Writer who loves to design information using a simple, clear human language which will help us deliver a consistent, intuitive and engaging experience to our users across the web and mobile platforms. The UX Writer will be an integral part of the Design team at MindTickle.

Responsibilities:

  • Own product copywriting for end-to-end user journeys across our web and mobile platforms, which includes microcopy, interaction flows, error messages, notifications, etc.
  • Understand and align product copy with the overall MindTickle brand.
  • Standardize content strategy and nomenclature.
  • Create and maintain tone across the platform; fix existing messaging gaps in the platform.
  • Deliver high-quality work in a timely manner.
  • Drive decisions with data, by planning, learning from, and iterating on content.
  • Develop and document process for UX writing practice.
  • Manage multiple projects throughout the creative development process.

Desired Qualifications & Skills:

  • A portfolio of your work.
  • 3+ years of experience in product writing across web and mobile platforms (UI messages, notifications, errors, tooltips, etc.).
  • Ability to track the impact of your work across product areas, and proactively manage complexities.
  • Understand usability principles and heuristic guidelines.
  • A mind for end-to-end experiences and integrations; being creative and consistent within a controlled vocabulary.
  • Experience collaborating with designers, product managers, QA and engineers.
  • A past experience on a product created for a US based audience is a must have.
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