Cypress HCM

UX Writer (Remote, East Coast)

Responsibilities

  • Partner with various product teams to help with the onboarding experience
  • Communicate and document the content strategy & thought process. Be a self-operator
  • Write and edit extraordinary UI copy for product tours and interactions
  • Work alongside partners on the role of content strategy throughout the development process.
  • Build out principles, guidelines, and best practices for product’s language and tone.
  • Participate in and contribute to regular content reviews.
  • Use data and research to evaluate and improve content.
  • Collaborate with and influence product management, design, and engineering teams, as well as client-facing services teams.
  • Stay current on industry best practices that help differentiate our product and engage our users.

 

Requirements:

  • Bachelor’s degre
  • Excellent communication and storytelling skills - bringing specific examples of how you have engaged with product teams
  • A dynamic portfolio that showcases how you have broken down and improved desktop experiences for customer’s over the past three years.
  • Experience in product tours, interactions, and style guides.
  • Strong experience with in-app content across platforms and experience developing and implementing content standards.
  • Familiarity with user research and how to extract data-driven insights.
  • Detail-oriented, with a keen eye for consistency.
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