Yoh Services

Technical Writer

Tech Writer needed for a contract opportunity with Yoh’s client located in San Diego, CA.

What You’ll Be Doing

Work with Product Support, Training, and Field Service Engineering to plan and write documentation for engineers who install, maintain, and troubleshoot scientific equipment and software at customer sites

Align with other writers on standards, conventions, project management, and tools

Solicit regular feedback from service engineers, accompany them on site visits to learn about their work, and make thoughtful recommendations about how writers can support them more effectively

Collect data by interviewing specialists, monitoring internal online forums, researching previous material, observing training and demonstrations, and using instruments and software

Propose technical improvements to authoring tools and work with technical leads to evaluate and implement

Take photographs and videos to illustrate the documentation; work with an illustrator to convert them to technical drawings

Release finished documentation to Document Control, and maintain organized records of all materials, drafts, and previous versions

Required

3+ years of experience as a technical writer, preferably in industry (software, hardware, biotech). Experience with service documentation is a plus

Occasional travel required

Must function well in a fast-paced environment and independently manage multiple projects from concept to publication under tight deadlines and changing conditions

Influencing across boundaries, finding win-win solutions, and responding to obstacles creatively and resourcefully are all key characteristics

Sophisticated understanding of the principles and practices of tech writing is essential, as is expert knowledge of MadCap Flare (or similar), Adobe Acrobat, SnagIt (or similar), and Microsoft Office

Significant pluses are a proficiency in Adobe Photoshop or Lightroom, expert knowledge of HTML, XML, and CSS; and scripting experience

What’s In It For You?

  • This is a unique opportunity to support our client; one of the world's largest biomedical manufacturing companies and a provider of biotech product solutions. Medical benefits and 401K are available.

Get Hired, Apply Now! Send WORD resumes to lisa.hughes@yoh.com

Recruiter: Lisa Hughes

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.

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Made with ♥ in Philly.