Tech Writer needed for a contract opportunity with Yoh’s client located in San Diego, CA.
What You’ll Be Doing
Work with Product Support, Training, and Field Service Engineering to plan and write documentation for engineers who install, maintain, and troubleshoot scientific equipment and software at customer sites
Align with other writers on standards, conventions, project management, and tools
Solicit regular feedback from service engineers, accompany them on site visits to learn about their work, and make thoughtful recommendations about how writers can support them more effectively
Collect data by interviewing specialists, monitoring internal online forums, researching previous material, observing training and demonstrations, and using instruments and software
Propose technical improvements to authoring tools and work with technical leads to evaluate and implement
Take photographs and videos to illustrate the documentation; work with an illustrator to convert them to technical drawings
Release finished documentation to Document Control, and maintain organized records of all materials, drafts, and previous versions
3+ years of experience as a technical writer, preferably in industry (software, hardware, biotech). Experience with service documentation is a plus
Occasional travel required
Must function well in a fast-paced environment and independently manage multiple projects from concept to publication under tight deadlines and changing conditions
Influencing across boundaries, finding win-win solutions, and responding to obstacles creatively and resourcefully are all key characteristics
Sophisticated understanding of the principles and practices of tech writing is essential, as is expert knowledge of MadCap Flare (or similar), Adobe Acrobat, SnagIt (or similar), and Microsoft Office
Significant pluses are a proficiency in Adobe Photoshop or Lightroom, expert knowledge of HTML, XML, and CSS; and scripting experience
What’s In It For You?
Get Hired, Apply Now! Send WORD resumes to email@example.com
Recruiter: Lisa Hughes
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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Click here to contact us if you are an individual with a disability and require accommodation in the application process.
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